New Orleans Roofing and Siding
π 500 St Andrew St, New Orleans, LA 70130, USA
π +1 225-398-8144
The experiences are mixed. One customer reports a negative experience: attempts to reach the office and contractor went unanswered, no receipt provided for a $12,000 cash/credit payment despite promises, the work remained unfinished after about a month, and the customer requests an itemized materials list for tax purposes. Other customers describe positive outcomes, noting quick project completion, competitive pricing, and professional customer service, with specific praise for individuals named Frank or Vinny who answered questions, met with homeowners, and followed up after completion. Some reviews reference metal roofing or major roof work and express high satisfaction and likelihood to hire again. A few entries appear to reference a similarly named company (e.g., Royal Roofing LA), so potential customers should verify the exact business identity. Practical considerations for prospective customers include requesting itemized receipts, confirming the contact person and communication method, setting clear scheduling expectations, and asking about warranties and post-installation follow-up.
Common Materials
No siding materials mentioned; metal roofing referenced in one review.
Quality Rating
Excellent
Response Time
Generally slow/unreliable response with delays and unreturned calls; some projects completed quickly but overall communication delays are common.
Common Complaints
Unresponsive communication / difficulty reaching the office; delays and unfinished work; requests for receipts not fulfilled; some concerns about quality.
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Generally positive; many reviews note great value or competitive pricing, with some mention of higher cost for metal roofing.
Maintenance Tips
No maintenance tips mentioned