SmithCo Exteriors LLC

(4.2)
26 reviews
+1 417-865-4445

SmithCo Exteriors LLC Reviews

Feedback on SmithCo Exteriors is mixed. Many customers report high-quality workmanship and positive outcomes across a range of projects (siding, windows, decks, pergolas, awnings, gutters, stone work), professional staff, timely completion, thorough cleanups, and color matching. Several also note competitive pricing and a family-owned, customer-focused impression, with multiple repeat customers and endorsements from neighbors.

However, several practical concerns appear as well. One customer received an email cancellation of the siding project without explanation, forcing them to find another contractor. A separate experience included an instance of unprofessional, confrontational communication from the owner when a window issue was discussed. Some projects involved subcontractor crews with inconsistent results and finish quality. Pricing experiences vary: a few customers felt pricing was competitive or the best among quotes, while others found costs Piedra beyond their budget. Material and scope clarity sometimes required additional attention, and there were references to not receiving an itemized statement or mixed follow-up on warranty work. In one case, customers reported payment and warranty disputes, though resolution attempts were mentioned.

Overall, SmithCo Exteriors is viewed by many as capable and reliable for exterior work, but potential customers should seek clear, written scope and pricing, confirm who will perform the work, discuss warranties and post-completion follow-up, and set expectations for communication and scheduling.

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Additional Information

🏗️ Common Materials

Aluminum siding

Quality Rating

Excellent

⏱️ Response Time

Generally on-time and prompt responses / scheduling, with quick progress once started.

📝 Common Complaints

Occasional unprofessional interactions from the owner, communication gaps (such as cancellations without explanation), some instances of incomplete or unfinished details, and mixed perceptions on pricing or value.

🛡️ Warranties Offered

A contractor warranty that they stated they would honor under the contract.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally competitive and seen as good value, though some customers felt it was expensive or out of their budget.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

Other Siding Repair Services in Springfield