Smart Roofing Services Kissimmee, FL

- Overall sentiment is positive, with many customers noting timely completion, adherence to the agreement, and high-quality workmanship. A few jobs finished efficiently (e.g., early start and same-day completion of tear-off/reshingle) and cleanup was typically described as thorough.

- Work quality and materials: several reviews praised meticulous work, the use of quality materials, and results that looked great (e.g., roofs that “looked fabulous” and “amazing” results). Diagnoses were described as thorough in multiple cases.

- Professionalism and crew performance: multiple named crews or technicians were highlighted for professionalism and reliability (examples include Joseph and Rudy on gutter work; Tim and Gregory on a leak; Hugo and Freddy on diagnostics; Dillon, Ben, and Cayden on general service; Ronal V and Miles for on-time, clean work).

- Communication and timelines: customers frequently cited prompt arrival, clear communication, and following through on scheduling and estimates. Some praised proactive updates and the ability to discuss options at different price points.

- Insurance and process handling: several reviews noted the company explained the hail-damage process and worked with insurance, helping navigate claims and repairs.

- Cleanliness and site care: several accounts mentioned leaving the site clean with no mess, and finishing with a professional cleanup.

- Negative note: at least one review described a phone solicitation for a “free roof inspection” as obnoxious and poorly disclosed the representing company identity, suggesting potential customers should expect and verify sales approaches.

- Other practical details: some reports described temporary fixes due to weather followed by finish work later; others emphasized upfront option-based pricing discussions and flexibility regarding budget.