Greenway Roofing of Florida
π 16 N Orlando Ave, Kissimmee, FL 34741, USA
π +1 407-230-3858
Overview: Customer experiences with Greenway Roofing (Florida) and Todd Cassidy / Rob May are predominantly positive. Reviewers cite prompt responsiveness (including holiday calls), clear communication, fair pricing, and professional workmanship across roof repairs, replacements, and gutter installations. Many accounts note rapid on-site assessments, quick fixes for leaks or missing shingles, and thorough project completion with cleanups. Several customers repeatedly used the company for multiple properties and would readily recommend them to others.
- Responsiveness and scheduling: Fast responses to inquiries, often within days or hours; emergency or near-term service for leaks and shingle loss; some jobs completed same-day or within a few days, with gutters installed in a single session (e.g., four-hour gutter installation).
- Quality of work and scope: Thorough assessments of issues (including attic/underlayment considerations and underlying wood where needed); reliable repairs and replacements, ranging from missing shingles to full roof replacements; attention to durability and standards; occasional mention of addressing ancillary items (downspouts, gutter add-ons).
- Communication and customer service: Clear, patient explanations of options and processes; no high-pressure sales; timely updates and responsiveness from primary contacts (notably Todd and Rob); professional site managers (e.g., Geoff) involved in some projects.
- Pricing and value: Quotes described as fair or competitive; pricing consistency across jobs and houses; transparency in budgeting and project scope.
- Reliability and trust: Long-term relationships with homeowners who continue to reuse the company for new projects; strong recommendations to friends, family, and clients; emphasis on honesty and integrity.
- Notable strengths noted by customers: Quick turnaround on urgent repairs; proactive problem solving; willingness to go beyond basic work (e.g., sourcing specific materials or skylights, aligning gutter solutions with roof work); strong follow-through and accountability.
Common Materials
Not mentioned (reviews focus on roofing and gutters rather than siding materials).
Quality Rating
Excellent
Response Time
Same day to a few hours; generally very fast and responsive (including holiday responses).
Common Complaints
No major complaints mentioned.
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Pricing described as fair and competitive; good value for money.
Maintenance Tips
Not mentioned