SMA Exteriors & Restoration

- Overall sentiment: Generally positive and practical, with repeat customers recommending SMA Exteriors for roofing, siding, and related repairs after storms in Southwest Florida (e.g., Estero).

- Estimates and sales approach: Promised estimates and start dates were typically honored; customers noted a non-pushy, honest approach with clear explanations of what was needed versus unnecessary work; pricing described as reasonable.

- Scheduling and communication: Start dates and progress updates were consistently communicated; customers appreciated punctuality and ongoing contact throughout the project.

- Range of services: Work described includes roof replacements and repairs, soffit, fascia, gutters, and siding repairs; some projects followed storm damage (e.g., Hurricane Ian); services often included coordination with insurance/adjusters.

- Responsiveness and reliability: Quick response to leaks and urgent needs; on-site visits often occurred within hours or a short timeframe; staff, especially Dave Smith, were repeatedly cited for reliability and professionalism.

- workmanship and outcomes: High-quality workmanship with reports of visually improved results; GAF certification mentioned as a value to both contractor and homeowners; customers often noted final results met or exceeded expectations.

- professionalism and customer experience: Staff described as professional, easy to work with, and good communicators; several testimonials highlighted working well with public adjusters and handling stress during insurance processes.

- Recommendation and repeat business: Numerous customers would (and did) hire SMA again and recommend them to others based on honesty, reliability, and satisfactory results.