Sivan Windows and Doors - San Diego

Customer experiences with Sivan Windows & Doors are mixed but often positive. Many reviewers praise professional conduct, clear communication, competitive pricing, high-quality windows and doors, and tidy, on-site work. Several projects involved large-scale replacements (e.g., 19 old windows replaced with 13 double-pane vinyl windows; 28–36 windows cited in other jobs) with praised sales assistance from Max Perez, Oded Rahom, Leona Parsons, and crews led by installers such as Miguel, Ayala, and Alex. Several customers noted timely quotes, flexible scheduling, and strong post-installation follow-up, with some pointing out that the company emphasizes non-cash payments to keep transactions on record. Some projects were completed quickly (even in a single day) and with minimal disruption, and many customers appreciated the professional handling and the end results.

However, there are notable negative experiences. One detailed project described damaged framing during demolition, misplacement of two windows, inadequate spray foam and caulking, and poor finish work; the customer withheld most of the payment and felt misled by management, ultimately accepting a discount for the incomplete work. Another review reported incomplete Therma-Tru door installations, rotted-sill concerns, unlevel installations, and accusations of miscommunication or “gaslighting” by management, despite some helpful staff. Additional feedback highlights that installation quality can vary by crew and project, with recommendations to supervise closely, photograph work before/during/after, and ensure plans and addenda are followed. Some reviews also note delays due to weather or manufacturer delays, though staff generally remained communicative during those periods.

Practical takeaways for potential customers:
- Expect strong product quality and professional sales support from staff like Max Perez, Oded Rahom, and Leona Parsons; pricing is competitive but varies by project.
- Large installations (multiple windows/doors) are common; confirm scope and timeline in writing and reconfirm at milestones.
- Non-cash payment policy is emphasized; verify payment terms and retain documentation.
- On-site supervision and documentation are important; monitor demolition, placement, sealing, and finishing (caulking, foam) and address issues promptly.
- Be prepared for variability in workmanship between crews; gather references for similar projects and consider a detailed pre-install plan to avoid misplacements.

Overall, Sivan Windows & Doors can deliver high-quality results and solid customer service, but potential customers should carefully supervise installations, document expectations, and clearly define payments and scope to minimize risk.