Roofing Specialists of San Diego

Overall, reviews show mixed experiences with this roofing company, with several strong positives and at least one notably negative account.

- Services and scope: Reported work includes roof inspections for insurance requirements, roof repairs, and full roof replacements. Some customers noted quick completion and efficient service, including a full replacement finished in a single 12-hour day.
- Communication and documentation: Many customers praised clear, proactive communication—updates in person, by text, email, and frequent photos showing progress. Some reports highlighted detailed, transparent estimates and explanations of what was done and why.
- Work quality and reliability: Positive reviews cited professional crews, thorough inspections, accurate reporting, and high-quality results. Several customers emphasized that the company stands behind its work and performs with minimal disruption to the home.
- Site practices and safety: Several accounts mentioned well-managed job sites, including outside porta-potties, alarm systems to restrict entry, and crews supplying their own power. Cleanliness and safety were frequently highlighted.
- Insurance support: A number of reviews noted helpful, accurate roof inspection reports for insurance purposes and documentation that supported claims.
- Pricing and value: Several customers felt they received good value for the quality of work, though one comparison noted they were not the lowest quote.
- Notable personnel: Eric and Mark are repeatedly mentioned; customers appreciated Eric’s knowledge, responsiveness, and recommendations, as well as Mark’s detailed estimates and reliable communication in several projects. One review criticized a different experience with Mark, describing inappropriate questions, lack of a quote, and concerns about professionalism.
- Notable negative experience: A single review described unprofessional conduct (inappropriate questions, appearing under the influence) and a failure to provide a quote after initial inspection.
- Recommendations: Many reviewers would recommend the company and would hire again, valuing honesty, upfront communication, and thorough reporting. Some low-urgency or non-emergency customers appreciated the clarity and documentation.

Potential customers may want to:
- Ensure written quotes with a clear scope of work.
- Confirm whether subcontractors are used.
- Request photos or documentation at key stages of the project.
- Verify insurance-related reporting and timelines.