Top Tier Roofing and Siding
4115 VanLaanen Rd, Green Bay, WI 54311, USA
- Scope of work: Projects included roof replacement/repair, attic insulation, siding replacement, gutter replacement with toppers, gutter guard work, and occasional chimney removal; several customers appreciated coordinating multiple services with one company.
- Quotes and pricing: Reports consistently describe detailed, transparent quotes with photos or simulations; pricing described as competitive, with some noting ease of coordinating due to one-stop service.
- Work quality and results: Many customers praised high-quality workmanship, meticulous attention to detail, and excellent final results (e.g., “new roof looks amazing,” “siding and gutters look great”); several noted thorough cleanup and little to no debris left behind.
- Cleanup and site care: Cleanup was repeatedly highlighted as thorough; a few customers mentioned responsibilities or expectations around specific cleanup tasks (e.g., attic cleanup) requiring clarification.
- Communication and project management: Office staff and estimators were frequently praised for responsiveness and clear updates; some customers appreciated advance notice for installations and ongoing communication; one note cited a language barrier with crew during roof work.
- Timeliness and scheduling: Projects were described as started and completed within the expected or promised timeframes, with some customers receiving advance scheduling details.
- Staff and service personnel: Positive mentions of specific team members (e.g., Greg, Anthony, Eric, Andy, Aaron, Blake, Noah, RJ) for guidance, professionalism, and quality of work.
- Notable considerations for potential customers: It can be advantageous to handle multiple related trades (roof, gutters, siding) with one contractor; verify cleanup expectations in advance and confirm communication preferences if language barriers are a concern.
- Overall impression: The experiences skew strongly positive, with many customers willing to recommend Security-Luebke Roofing based on workmanship, thoroughness, and customer service.
Siding (materials not specified in the reviews; siding work is mentioned alongside gutters)
Excellent
Not specified; reviews reference swift completion and timely communication
Communication issues (including not being called before repair crews arrived); some cleanup expectations and attic cleanup responsibilities were not clearly discussed
Not mentioned in the reviews
Excellent
Pricing was competitive and viewed as good value for the full scope of work
Consider installing gutter toppers/guards to reduce debris; regular gutter maintenance; clarify cleanup expectations with the contractor.
4115 VanLaanen Rd, Green Bay, WI 54311, USA
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