Security-Luebke Roofing, Inc.

(4.9)
136 reviews
+1 920-766-3464

Security-Luebke Roofing, Inc. Reviews

- Scope of work: Projects included roof replacement/repair, attic insulation, siding replacement, gutter replacement with toppers, gutter guard work, and occasional chimney removal; several customers appreciated coordinating multiple services with one company.
- Quotes and pricing: Reports consistently describe detailed, transparent quotes with photos or simulations; pricing described as competitive, with some noting ease of coordinating due to one-stop service.
- Work quality and results: Many customers praised high-quality workmanship, meticulous attention to detail, and excellent final results (e.g., “new roof looks amazing,” “siding and gutters look great”); several noted thorough cleanup and little to no debris left behind.
- Cleanup and site care: Cleanup was repeatedly highlighted as thorough; a few customers mentioned responsibilities or expectations around specific cleanup tasks (e.g., attic cleanup) requiring clarification.
- Communication and project management: Office staff and estimators were frequently praised for responsiveness and clear updates; some customers appreciated advance notice for installations and ongoing communication; one note cited a language barrier with crew during roof work.
- Timeliness and scheduling: Projects were described as started and completed within the expected or promised timeframes, with some customers receiving advance scheduling details.
- Staff and service personnel: Positive mentions of specific team members (e.g., Greg, Anthony, Eric, Andy, Aaron, Blake, Noah, RJ) for guidance, professionalism, and quality of work.
- Notable considerations for potential customers: It can be advantageous to handle multiple related trades (roof, gutters, siding) with one contractor; verify cleanup expectations in advance and confirm communication preferences if language barriers are a concern.
- Overall impression: The experiences skew strongly positive, with many customers willing to recommend Security-Luebke Roofing based on workmanship, thoroughness, and customer service.

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Additional Information

🏗️ Common Materials

Siding (materials not specified in the reviews; siding work is mentioned alongside gutters)

Quality Rating

Excellent

⏱️ Response Time

Not specified; reviews reference swift completion and timely communication

📝 Common Complaints

Communication issues (including not being called before repair crews arrived); some cleanup expectations and attic cleanup responsibilities were not clearly discussed

🛡️ Warranties Offered

Not mentioned in the reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing was competitive and viewed as good value for the full scope of work

🔧 Maintenance Tips

Consider installing gutter toppers/guards to reduce debris; regular gutter maintenance; clarify cleanup expectations with the contractor.

Location

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