Scottsdale Roofing and Gutters

Common themes across customer experiences with Scottsdale Roofing and Gutters include prompt responsiveness, thorough assessments, clear communication, and high-quality workmanship. Key practical details:

- Response and scheduling: Calls and inquiries were answered promptly; offices scheduled appointments quickly, sometimes within hours or a day; quotes often provided within 24–36 hours.
- Assessments and diagnostics: Technicians performed thorough evaluations, identifying root causes (e.g., a leak near a roof scupper or confirming that a ceiling leak was due to a fire suppression sprinkler system rather than roofing).
- Estimates and pricing: Detailed estimates with multiple options were provided; several customers noted reasonable, competitive pricing and quick bid turnaround, though a few expressed initial concern about potential upsells or higher fees.
- Work quality and timelines: Repairs and installations were completed efficiently and to high standards (e.g., resurfacing completed in about 2 days; major roof repairs completed within days as promised); materials often matched existing tile/paint; installers protected areas (e.g., covering pools) and left sites clean (nails removed, plastic coverings used).
- Communication during projects: Customers reported clear, frequent updates, including progress photos; responsive point people (notably Danny, Weston, Austin) helped maintain momentum and address questions.
- Scope of work: Services included roofing, gutters, repairs, and inspections; several clients highlighted successful outcomes for both small repairs and full replacements; realtors and homeowners reported reliable, timely service.
- Customer satisfaction and referrals: Numerous testimonials emphasized professionalism, reliability, and quality, with many customers recommending the company for future roofing or gutter needs.
- Notable staff contributions: Repeated mentions of Danny Lopez (diagnosis, service, communication), Weston Zellers (responsiveness and customer-first approach), and Austin (quick assessments and execution) as consistently positive points.

Overall, customers describe Scottsdale Roofing and Gutters as prompt, professional, and capable, delivering timely repairs or replacements with thorough communication and solid workmanship.