Gryphon Roofing & Remodeling

Gryphon Roofing is generally portrayed as professional, responsive, and capable of delivering complete roof replacements in a relatively short time, with clear communication and thorough inspections. Many customers report on-time arrivals, efficient crews, detailed explanations, and clean post-project cleanup. Several testimonials highlight competitive pricing, strong craftsmanship, and the owner and staff (notably Russ and Brooks) as communicative and trustworthy. Real estate professionals frequently recommend them, and several clients note prompt handling of leaks or issues that arose during or after installation. A number of projects are described as completed within about three to five days, with materials delivered promptly and work scheduled quickly after approval.

However, there are notable negative experiences noted in other reviews. Critics describe nails, debris, and other remnants left around the property for extended periods, misaligned or faulty tiles and skylights, and in some cases damage or workmanship concerns. Some customers report language barriers or crews with limited training, one-sided contract terms or pre-lien practices, and dissatisfaction with certain finish details. A few reviewers question the quality of the final appearance compared with neighboring homes or express skepticism about the consistency of online reviews. There are also accounts of post-install issues requiring follow-up fixes, though some of these were resolved by the company.

Practical takeaways for potential customers: request recent, local references and view actual completed jobs; obtain a detailed written scope and inclusions/exclusions; clarify cleanup responsibilities and warranty terms; verify crew language and training expectations; and plan for a multi-day installation window with potential follow-up visits if issues arise. Overall, Gryphon Roofing receives strong endorsements from many clients and realtors, but prospective customers should perform due diligence and verify specifics before proceeding.