Roofs Fast

Customer experiences with Roofs Fast are overwhelmingly positive, emphasizing professional, insurance-friendly service and clear communication, with many noting a seamless process from quote to completion.

- Interactions and sales approach: The owner (Brett) commonly engages directly with customers, explains options clearly, and is on site during installation. References from past customers are readily provided, and reviews describe no-pressure, informative presentations of choices and warranties.
- Insurance coordination: Staff assist with insurance documentation in exact formats, coordinate with adjusters, and frequently handle the insurance process on behalf of the homeowner. Several reviewers mention not paying until insurance issues are resolved and smoothed out.
- Scheduling and execution: Jobs are often completed quickly, with many roofs finished in a single day; additional metal roofing or related work can follow promptly. Crews are described as punctual, professional, neat, and thorough in protection and cleanup (tarps used, magnets to pick up nails).
- Quality and warranties: Workmanship is consistently praised, with many noting high craftsmanship and attention to detail. Warranties highlighted include a Roofs Fast workmanship warranty (commonly 20 years) and manufacturer warranties (e.g., GAF 50-year), sometimes provided at no extra cost.
- Pricing and terms: Quotes are described as fair with no hidden fees, and customers appreciate transparent estimates and budgeting alignment.
- Reputation and reliability: The company is portrayed as a local, family-owned (and in some cases veteran-owned) business with strong references and a willingness to work with the homeowner’s insurance. Overall satisfaction is high, with multiple customers recommending Roofs Fast for roofing and related work, including siding.