Roof Smart of SW Florida

(4.7)
271 reviews
+1 239-549-7663

Roof Smart of SW Florida Reviews

- Overall sentiment: The majority of customers report high satisfaction with Roof Smart, citing professionalism, strong communication, and solid workmanship across roof replacements, repairs, and gutter work. A few customers note exceptional cleanliness and meticulous cleanup, as well as projects staying on track despite weather.

- Staff and communication: Multiple reviewers praise key contacts (e.g., Joe, Frank, Natalia) for professionalism, knowledge, and responsiveness. Clients appreciate ongoing updates, clear explanations of work, and being kept informed throughout the process.

- Project scope and workmanship: Customers describe a range of services including shingle roofs, tile roofs, and metal roof replacements, along with gutter installation or replacement. Common positives include thorough removal, careful installation, protection of landscaping and paving, and daily perimeter cleanup. Several reviews mention inspectors endorsing the work or passing on first visit.

- Timeliness and process: Many projects are completed quickly (often within a few days) and delivered on or ahead of schedule, with teams coordinating tear-off, underlayment or protective work, installation, and final inspections efficiently. A few notes reference challenges like rainy seasons that were managed well.

- Quality and reliability: Repeated statements highlight high-quality results, attention to detail (e.g., checking for stray nails), and long-term value. Some reviewers compare Roof Smart favorably against competitors and recommend them to others.

- Price and value: Several reviewers indicate favorable pricing relative to bids from other companies and justify premiums by confidence in the team and outcome. A few customers emphasize fair pricing and good value for the quality delivered.

- Negative/controversial feedback: There is one negative review alleging a scam related to an old underlayment and lack of follow-up after a year; this stands as an outlier within largely positive feedback.

- Gutters and related details: Gutter projects are commonly described as quick and professional, with cordial crews and thorough work; some notes mention the use of protective materials and efficient completion alongside roofing work.

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Additional Information

🏗️ Common Materials

shingles,tile,metal roofing,gutters,underlayment

Quality Rating

Excellent

⏱️ Response Time

Prompt and timely

📝 Common Complaints

Few complaints overall; reviews are largely positive. One mention of a negative experience with another company alleging a scam/misrepresentation; otherwise no recurring issues with Roof Smart.

🛡️ Warranties Offered

No warranties mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive; pricing described as reasonable and good value. Customers sometimes paid more than competing bids for perceived quality and trust.

🔧 Maintenance Tips

No explicit homeowner maintenance tips mentioned; notes focus on installation quality and thorough cleanup.

Location

Other Siding Repair Services in Cape Coral