REOL HELP

Customer experiences with REOL Help (Sean Calhoun) are generally positive, highlighting high-quality workmanship, timely completion, and strong customer service. Reviewers describe Sean and his team as professional, thorough, and easy to work with, capable of handling a wide range of projects from bathroom remodels and design input to electrical, doors, roofing, wall repair, painting, and other home improvements. On-site performance is repeatedly noted as neat, organized, and well-communicated, with daily itineraries or clear updates that keep projects on track. Several reviewers who worked with Sean credit him and his team for integrity, trust, and dependable project management, and many would recommend REOL Help.

However, at least one reviewer raised concerns about pricing transparency and invoicing. They described a leak-detection visit billed as a flat $250 fee that did not involve drywall removal, despite the invoice suggesting otherwise. They found a “free estimate” promotion on the company website that they felt was not honored and expressed frustration that the promotion and pricing details were not clearly communicated upfront. This review suggested obtaining multiple quotes and clarifying scope and pricing before work begins.

Practical takeaways for potential customers:
- Expect timely, on-site progress with clear communication and organized project management.
- The team has broad handyman and remodeling capabilities and can handle jobs from design to completion.
- Clarify pricing structures up front (flat fees vs. hourly rates), what is included, and whether any promotions apply.
- Request a detailed estimate and written scope of work to avoid misunderstandings, especially around any potential additional charges.
- Seek references and confirm trust and reliability as emphasized by multiple satisfied customers.