Pomona Pool Repair & Replaster

(4.8)
20 reviews
+1 951-720-0800

Pomona Pool Repair & Replaster Reviews

Customer reviews of Pomona Pool Repair & Replaster in Pomona, CA, portray generally reliable and transparent service focused on keeping pools clean and balanced. Reported strengths include punctual, professional technicians; thorough cleaning and consistent weekly maintenance; and clear, ongoing communication with updates and explanations. The team—especially Jaime, Nathan, and Duane—is frequently praised for knowledge, responsiveness, and helpfulness, including diagnosing issues quickly, fixing chlorinators or salt cells, repairing pumps, and coordinating repairs or replastering as needed. Several reviews note proactive advice, remote assistance when the customer is away, and even coordination with insurance adjusters. Pricing is described as fair or reasonable, with examples such as a $122 cleaning/repair job and flexible payment options. The service enjoys long-term customer loyalty, with relationships lasting six years and repeated referrals, and many reviews strongly recommending the company for cleaning, maintenance, and repairs. There is one mention of dissatisfaction following a past ownership change, but multiple subsequent reviews indicate improvements under current leadership.

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Additional Information

🏗️ Common Materials

Not mentioned (reviews focus on pool service, chemicals, and equipment rather than siding materials).

Quality Rating

Excellent

⏱️ Response Time

Very fast; many reviews mention same-day or next-day responses/visits and prompt updates.

📝 Common Complaints

Historical inconsistency in service after the company changed hands; otherwise reviews are overwhelmingly positive with no major complaints.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices described as fair and reasonable; good value for money with no pricing complaints.

🔧 Maintenance Tips

Balance water chemistry (pH, alkalinity, chlorine) and keep chemicals properly balanced.,Regularly clean and remove debris; ensure the pool is swept and filters are maintained.,Follow maintenance guidance provided by the service team and implement their recommendations.,Monitor and maintain equipment (pump, filter, salt cell) and seek timely advice on repairs or replacements.

Location

Other Siding Repair Services in Pomona