Reitzel Roofing and Exteriors

- Overall, customer experiences are overwhelmingly positive across roofing and exterior repair projects, including roof work, skylights, gutters, fascia, siding, and porch ceilings.

- Scheduling and communication: many customers received same-day or rapid estimates, punctual on-site arrivals, and timely project starts. Workers often provided progress photos or videos. One review noted a scheduling hiccup, but work proceeded efficiently afterward.

- Work quality and outcomes: repairs and installations included vent collars, shingles (with good color/matching), leaks fixed, step flashing repaired, and skylight work. Projects were completed quickly (sometimes in a day and a half) with thorough cleanup. Several customers reported durable, high-quality craftsmanship and effective problem-solving beyond what other contractors offered.

- Value and pricing: a few customers described pricing as higher than competing bids but compensated by confidence in the expertise, better long-term solutions, and overall value. Some reviews noted savings through optimal solutions.

- Professionalism and service: the team is described as professional, friendly, non-pushy, and responsive. They are often referred to as a local, family-owned business with attentive project management.

- Reliability and trust: multiple reviews express willingness to hire again and to recommend the company to others, citing consistent results and clear communication.

- Emergency responsiveness: at least one review highlights notably fast emergency response time when a leak appeared after high winds and heavy rains.