Refined Exteriors

- Scope and capabilities: Refined Exteriors handles exterior renovations including siding (notably James Hardie), roofing, gutters and gutter guards, and related tasks (e.g., removing an old swamp cooler). Some reviewers report inquiry experiences about vinyl siding, with inconsistent statements across reviews.

- Quality of work: Multiple customers praise high-quality craftsmanship, precise siding alignment, caulking, and trim work. Several projects are described as making homes look substantially better and more durable.

- Project management and communication: The team is frequently described as professional, on-time, and communicative. Clients cite helpful design guidance and financing support, with specific praise for Jon, Mark, Ben, and Keith. A number of reviews note calm coordination, scheduling efficiency, and thorough updates during the process.

- Customer outcomes and value: Several reviews report improved curb appeal and long-term value (e.g., durable siding and energy/insurance benefits). One reviewer highlighted passing inspection and insurance requirements after installation, with the company providing clear costs and competitive bids.

- Notable positives: Clean worksite after completion; crews that arrive consistently as scheduled; proactive problem solving and collaboration; projects that align with homeowner design goals.

- Notable drawbacks or issues: Some negative experiences include a lack of follow-up on post-install issues (windows problem unresolved after over a year, no response to outreach), a concern about wasps entering the attic via soffit vents, and a perception that the company initially claimed not to work with vinyl despite other reviews indicating vinyl siding work. One reviewer relocated and did not proceed with a project, illustrating a potential scheduling or milestone-clarity risk.

- Representative staff mentions: Jon (design guidance and financing), Marc and Ben (sales/production management), Keith (inspection and guidance), with Manny leading roofing-related work in some cases.