Quality Roofing Express

Quality Roofing Express (Osman and Yuvannia) is a family-owned contractor that primarily handles roofing, with services including gutters and siding. Customer experiences are mixed but tend to cluster around roofing work rather than siding repairs.

Positive patterns
- Several customers describe highly professional service, attentive on-site management, and use of high-quality materials.
- Work is often completed promptly, with crews reporting good workmanship and thorough cleanup.
- The company is repeatedly praised for responsiveness, including rapid response to weather-related emergencies, and for fair pricing.
- Many reviews express strong overall satisfaction and willingness to hire again or recommend the company for roofing projects.

Negative or cautionary patterns
- At least one customer reported siding issues (siding rippling) after installation; the company allegedly blamed the manufacturer, and the customer ultimately fixed the problem with the manufacturer’s documentation indicating improper installation.
- A separate review described poor scheduling and communication, with a missed or delayed appointment and no follow-up.
- A customer noted nails and debris left in gutters after roofing work, which caused drainage/sewer cleaning costs.
- In another case, there was discomfort or disagreement about tarp placement on slate shingles, reflecting broader concerns about communication and scope.

Practical takeaways for potential customers
- If seeking siding-related work, request references specifically for siding installations and verify any installation warranties.
- Confirm who will manage the project and how communication will be handled, especially for non-roofing components (siding, gutters).
- After completion, inspect gutters for nails/debris to avoid drainage or sewer issues.
- Clarify tarp policies and procedures for slate or other delicate roofing materials.
- Clearly define scope and potential responsibilities for installation-related issues, including who covers defects and what constitutes a defect versus installation error.