Primo Roofing and Siding

Customer feedback on Primo Roofing is largely positive, with emphasis on workmanship, professionalism, and responsiveness. Practical takeaways for potential customers include:

- Responsiveness and urgency: Quick responses to leaks and emergencies are common, as well as timely estimates; a few reviewers experienced delays or a lack of follow-up after completion.
- Work quality and site conduct: Descriptions frequently note thorough, detail-oriented workmanship, proper sealing, and professional crews. Jobs are often completed on schedule with clean, tidy work sites and respectful behavior.
- Communication: Many reviews cite transparent communication and updates (sometimes with photos); a minority report confusion or less clear pricing discussions.
- Pricing: Pricing is generally described as fair and reasonable, with several reviewers stating they were satisfied with value; a few mention affordability concerns during the estimate.
- Scheduling and flexibility: Teams are noted for accommodating schedules, including working around weather and urgent leak needs; some coordination challenges are mentioned.
- Services and scope: Several reviews reference roofing and siding; potential customers should confirm the exact scope of siding repair and ensure it matches their needs.
- Trust and likelihood of recommendation: Many customers say they would recommend Primo Roofing and would hire them again, including repeat work for property managers or family referrals.

Overall, customers report reliable service for leak-related repairs and roof work, with strong praise for professionalism and responsiveness, alongside a minority of experiences indicating communication or pricing concerns.