Priceless Home Improvements, LLC

- Overall, customer experiences with Priceless Home Improvements are largely positive regarding roofing projects, inspections, and insurance coordination. Several clients praised thorough inspections, clear communication, and professional handling of insurance claims and approvals.

- Semaj Calhoun emerged as a frequently highly regarded contact, commended for knowledge, professionalism, thorough inspections, and strong follow-through across multiple properties and projects. Other frequently mentioned team members include Jacob (roof inspection and insurance approvals), Matthew Burgess (sales liaison who maintained contact during delays), Steve Johnston (metal roof project lead), and Gayle Fraser (representative).

- Reported service details include: detailed roof assessments, assistance with documenting storm or hurricane damage, estimates and no-pressure recommendations, guidance through the insurance claim process, and completion of roof replacements or repairs with work done by dedicated crews. Some accounts noted crews working from dawn to dusk and thorough cleanups.

- Timelines varied: several customers experienced timely or on-schedule work, while others noted delays attributed to storm-related processes or internal scheduling, with one account mentioning a storm-related repair timeline that extended beyond initial expectations.

- A minority perspective raised concerns about company culture and leadership: one customer stated they could no longer support the company after alleging antisemitic views expressed by a manager, highlighting concerns about leadership culture.

- Practical takeaway for potential customers: expect strong technical and project-management support, especially in insurance coordination and communications; be aware that project timelines can be influenced by weather and scheduling, and consider researching current leadership culture if that is a priority.