Preservan Wood Rot Repairs

- Overall impression: Mixed reviews. Many customers report high-quality workmanship and strong communication, while a minority express significant dissatisfaction, including claims of property damage and unmet obligations.

- Positive experiences and practical details:
- Ed: repeatedly described as professional, skilled, punctual, and accommodating; work often praised as 5-star or “brand new” looking; repairs include rotted wood, door jambs, fascia, and door frames.
- Christopher: punctual, efficient, did great work, cleaned up well, and completed tasks as promised.
- Sarah: thorough, helpful in quotes and explanations; office communication noted as clear.
- Process and timing: multiple reviews mention prompt service, quick completion (often in one day), and good overall communication (including text updates).

- Typical scope of work cited:
- Rotted wood repairs around exterior features such as doors, door jambs, window sills, and fascia, with some examples on older homes (e.g., a 1924 house).

- Negative experiences and cautions:
- At least one review claims property damage (to landscaping and home) and unmet contractual obligations, advising to hire a different contractor.
- Other mentions of issues such as needing to repaint repaired areas or mismatches after repairs.

- Practical takeaways for potential customers:
- Expect rotted-wood exterior repairs and associated carpentry work; may involve doors, jambs, fascia, and window sills.
- Ed and Christopher appear to be the primary technicians; Sarah often handles quotes and coordination.
- Confirm the scope of work in writing, be aware that some repairs may require refinishing or repainting, and verify any concerns about impact on landscaping or contractual commitments.