Power Home Remodeling

- Overall, experiences range from highly positive to strongly negative. Many customers report professional, courteous staff; timely work; and clean, tidy job sites. Several installs are described as completed in one day with good follow-up.
- Positive specifics frequently noted: knowledgeable salespeople, reliable communication, installations that improve aesthetics and insulation, and a lifetime warranty on windows. Some customers mention feeling treated like family and returning for additional projects.
- Reported quality and results: windows and doors are described as high quality with noticeable improvements in appearance and comfort; inspectors and post-install checks are praised for thoroughness and helpfulness.
- Price and value: multiple reviewers consider the product and warranty worth the cost, while others describe the price as high and question value for money.
- Potential risks and concerns: several reviews cite aggressive or high-pressure sales tactics, unclear or hidden contract terms, and upfront charges for repairs. A subset alleges property damage during installation (cracked bricks, loose mortar) and disputes over responsibility or repair costs. There are also complaints about trim quality and durability.
- Practical considerations for potential customers:
- Verify warranty details (scope and duration) and whether it covers all components.
- Obtain a written, itemized estimate and discuss any potential upcharges or additional fees.
- Clarify who is responsible for any damage that occurs during installation and what the repair process entails.
- Review the sales contract carefully to understand terms and any “not responsible for damage” clauses.
- Request references or view multiple completed projects to assess workmanship and cleanup.
- Confirm installation timelines and pre/post-install inspections, including handling of any alarm/system wiring.