Robinson Brothers Roofing LLC

(4.8)
78 reviews
+1 469-290-1335

Robinson Brothers Roofing LLC Reviews

- Overall impression: Across many projects in Irving, customers report consistently positive experiences with Robinson Brothers Roofing LLC and associated crew members (e.g., Avery, Landon, Harrison, Earl). They are described as professional, knowledgeable, and reliable, delivering solid workmanship and customer service.

- Responsiveness and communication: Customers note fast or prompt responses, clear explanations of issues and options, regular updates (including photos), and good communication about scheduling, supply delays, and project status. Several reviews mention no-pressure, consultative interactions.

- Inspections, planning, and estimates: On-site inspections are described as thorough, with detailed or transparent estimates and explanations of costs. Staff often provide color guidance, material recommendations, and potential improvements (e.g., vent redirects, skylight or attic fan considerations, gutter/fascia work).

- workmanship and outcomes: Reports consistently highlight high-quality installations and repairs for roofs (shingle and metal), as well as related work like gutters, vents, and ventilation. Work is described as accurate, timely, and durable, with some projects finished earlier than expected.

- project management and pace: Teams are portrayed as well-organized, with multiple crews assigned as needed (tear-off, installation, cleanup, interior repairs). Some reviews mention rapid turnaround (even within a day for certain jobs), while others acknowledge minor delays due to weather or neighborhood demand, all generally handled professionally.

- Cleanup and site safety: Cleanliness and site protection are repeatedly emphasized—driveways protected, debris contained, pools or landscaping safeguarded, and post-job cleanup thorough.

- Value and pricing: Several customers acknowledge higher-than-average pricing but perceive value in quality workmanship, comprehensive service, warranties, and long-term durability. A few notes mention fair pricing for the value provided or highlight no hidden charges for additional work found during the job.

- warranties and follow-up: Warranties are described as excellent in some reviews, and follow-up checks or quick responses to small issues are common themes, contributing to trust and long-term confidence.

- additional services and flexibility: The company is noted for handling related needs beyond roofing, including gutters, fascia, vent work, painting vents to match shingles, and even siding-related recommendations, indicating flexibility to address broader exterior needs.

- potential caveats: Some reviews mention temporary delays due to high demand after storms or weather, or longer wait times for repairs to start, but these are generally framed as understandable given local conditions. A few customers reference higher costs, balanced by perceived quality and service.

- overall suitability for customers: The experiences suggest that home or business owners seeking roofing (and related exterior work) in Irving can expect thorough inspections, transparent communication, professional crews, careful cleanup, and solid warranties, with a tendency toward handling insurance coordination and offering additional exterior improvements.

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Additional Information

🏗️ Common Materials

No specific siding materials are mentioned; reviews focus on roofing materials (asphalt shingles and metal roofs) and exterior components like Azek fascia.

Quality Rating

Excellent

⏱️ Response Time

Same-day to next-day responses were common; many reviews mention quick replies and timely on-site visits.

📝 Common Complaints

Occasional delays to start repairs and higher costs; some mentions of supply delays affecting timing.

🛡️ Warranties Offered

Excellent warranty mentioned in reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is described as generally fair and good value; some comments note higher prices but credit the quality and warranty.

🔧 Maintenance Tips

Yes—tips include waterproofing the chimney, painting vents to match the shingles, and performing regular inspections after storms; maintain gutters and attic spaces as advised.

Location

Other Siding Repair Services in Irving