Pinnacle Roofing Associates LLC

- Overall, the experiences reported are largely positive, with customers praising honesty, transparency, and strong customer service.
- Services mentioned include roofing (new roofs and repairs), siding, gutters, paint, shutters, and screens, often coordinated as multi-project jobs.
- Many customers note thorough, non-pushy explanations of options and costs, no hidden fees, and help navigating insurance claims; several credit staff (Roy, Mike) with facilitating insurance and obtaining fair estimates.
- On-time performance and workmanship are repeatedly highlighted: quick leak responses, timely project completion (some jobs in two days), and neat site maintenance.
- Examples of value and honesty include avoiding unnecessary work after an educated assessment, and offering cost-saving alternatives rather than upselling.
- Several reviews describe swift problem-solving after hail damage, including identifying leak sources, replacing damaged components, and completing work within 48 hours in some cases.
- A minority reported slower initial outreach or lack of response after sending pictures, indicating mixed communication experiences.
- Overall, most customers would or have recommended Pinnacle Roofing and would consider using them again for future roofing, siding, or related needs.