Mountain States Home Improvement Inc.

- Punctuality and efficiency: crews consistently arrived on time and completed work quickly, helping customers meet deadlines such as house closings.
- Insurance coordination: dedicated staff (notably Liam, Sterling, Danny, and Ryan) handled all communications with insurers, helped secure coverage for items previously denied, and provided documentation (scope of work, photos, receipts) to support claims.
- Project scope and coordination: handled multi-item repairs including roofs, siding, gutters, windows, paint, and skylights; in some cases additional items beyond initial estimates were addressed; team followed up to ensure details like nails were fully addressed and code requirements met.
- Communication and professionalism: customers reported regular updates, clear guidance through the process, and responsive, courteous service from knowledgeable staff.
- Quality and cleanup: work used high-quality materials with thorough cleanup and final checks; customers noted the finished results looked excellent.
- Timelines and reliability: the company was able to stay on schedule, including coordinating work to align with closing dates and other commitments.
- Documentation and transparency: provided clear documentation of work performed and maintained open lines of communication throughout the process.
- Overall impression: multiple customers expressed willingness to refer the company to friends and family based on their experience.