PHOENIX ROOFING & SIDING

- Services and scope: Clients report Phoenix Roofing & Siding handles roofing, siding, windows, gutters, shutters, and related exterior work, on single-family homes and multi-unit properties (e.g., Rivers Bend Condominiums) in the Philadelphia area.

- Positive experiences: Many customers praise Giovanni, Josue, Jim, Brennan, and their crews for professional, detail-oriented workmanship and strong project management. They value clear communication, responsive answers to questions, efficient or rapid work (including some projects completed in a day), thorough site cleanups, and quality materials (e.g., Mastic siding). Several reviews note helpful guidance on insurance claims and overall customer care, with neighbors and clients often expressing high satisfaction and willingness to recommend.

- Negative experiences: At least one customer reported a flat roof leak that was not fixed despite multiple promises, with weeks of unanswered calls and texts. Another review described being routed to a different contractor (1st Choice Roofing) and alleged non-performance plus a disputed down payment, urging careful verification of the company identity and on-site presence.

- Practical considerations for potential customers: Verify which entity and personnel will be assigned to your project, confirm scheduling and follow-up commitments in writing, and inquire about on-site supervision, warranties, and assistance with insurance claims. Be cautious of potential misidentification with other contractors and confirm that the team you engage will be the one on site.