Philadelphia Quality Roofing

Philadelphia Quality Roofing (PQR) is described by customers as a multi-trade roofing and siding contractor capable of handling roofs, siding remediation, roof decks, and related carpentry (e.g., bargeboards, doors, and capping). Reported strengths include in-house trades enabling coordinated work; responsive and professional service; clean job sites; timely communication; thorough explanations and documentation for insurance claims; a 10-year warranty with a maintenance schedule; and office support from experienced staff such as Lynsey and Kailie. Several customers noted successful, visually appealing results, including transformed roof decks, new roofs, repaired siding, and secured pilot-house doors; some praised emergency responsiveness to storm damage (e.g., tree falls) and the ability to complete work in a timeframe that avoided further weather risk. The team was repeatedly described as honest, fair in pricing, and not pushy on upsells, with many projects completed to the customer’s satisfaction. Several clients also highlighted strong results when multiple issues were addressed in a single project, reducing ongoing leak concerns and improving overall home condition.

However, some reviewers reported drawbacks. These included scheduling and communication gaps leading to delays or last-minute changes; instances where repairs did not fully fix leaks on the first attempt and required follow-up; finished work described as bulky or not perfectly matched in some areas; concerns about flashing work or drainage connections that were later corrected by others; and at least one long-running customer noting a lack of ongoing reliability or perceived quality despite an initial positive experience. A few customers cited value concerns, with one rating downgraded due to perceived quality versus price, and one review recounting problematic issues from a prior install before engaging PQR.

For potential customers, practical takeaways include: expect a broad scope of services (roof, siding, deck, doors, bargeboards); ask for a clear written scope, timeline, and warranty details (PQR advertises a 10-year warranty and a maintenance schedule); inquire about in-house trades handling all aspects of the job; request documentation/photos of progress and post-work condition; and prepare for possible intermittent scheduling changes, ensuring you have a single point of contact during the project.