PG Roofing & Construction

(4.7)
108 reviews
+1 479-221-1211

PG Roofing & Construction Reviews

- Overall sentiment: The majority of reviews are positive, praising professionalism, thorough workmanship, and reliable service across roofing, siding, and related work.

- Services and outcomes: Customers report successful roofing and siding installations, gutters, and occasionally electrical work. Many note durable results that withstood storms, and leak-free performance after completion. Several mention clear explanations of scope and options, plus solid follow-up to ensure satisfaction.

- Communication and project management: Reviewers frequently cite responsive staff and good communication (examples include Mike Mendez, Michael Mendoza, Edwin Nieto, Kris). The sites were kept clean after work, and crews were described as organized and careful.

- Pricing and quotes: Several customers describe competitive or fair pricing, with some stating they received the best bid for gutters or other work. One reviewer highlighted a no-charge electrical consultation, while another cited a high quote from a competitor, implying PG offered better value. There are occasional complaints about pricing disputes or delays related to non-core items (e.g., window screens).

- Specific strengths highlighted: Thoroughness, speed, professionalism, reliable cleanup, and willingness to address questions and concerns. Repeated referrals and repeat business were noted.

- Potential negatives or caveats: A minority mention unrelated issues (e.g., an incident involving a company vehicle, and a customer-facing issue about post-project follow-up on window screens). Another review describes frustration with delays in addressing certain ancillary items.

- Overall takeaway for potential customers: PG Roofing & Construction is commonly viewed as a dependable choice for roofing, siding, and related work, with strong customer service, clear communication, and solid workmanship. Be aware of occasional ancillary-item follow-up timelines and verify scope for any non-core tasks like screens.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

Not specified; reviews mention siding but no specific materials (e.g., vinyl, wood, fiber cement).

Quality Rating

Excellent

⏱️ Response Time

Same-day or very fast response mentioned; generally quick turnaround.

📝 Common Complaints

Occasional communication delays or gaps (e.g., follow-up on promised items like window screens) and some pricing/billing concerns; one review notes unsafe driving by a contractor.

🛡️ Warranties Offered

No explicit warranty details mentioned; company claims to stand behind their work.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing generally described as fair and competitive; many reviews praise reasonable quotes and good value.

🔧 Maintenance Tips

No maintenance tips mentioned in the reviews.

Location

Other Siding Repair Services in Fort Smith