New Era Roofing, LLC
7346 Alden Way, Sacramento, CA 95828, USA
Customer experiences with Paintrite Pros paint services are mixed, spanning highly positive to strongly negative. Positive reviews frequently cite professional, punctual crews, thorough prep, high-quality finishes, and the owner’s direct involvement (Chris). Customers praise helpful color consultations, courteous staff, clear communication, and neat cleanup. Many note exterior and interior work transforming homes, with quick turnarounds and reasonable pricing, and some report strong requests for follow-up service or referrals for related work (e.g., siding, power washing).
Common positive outcomes include improved curb appeal, a polished look, and satisfaction with the final result, often accompanied by compliments from neighbors. Several reviewers highlight the company’s responsiveness to questions and flexibility in discussing options.
Negative experiences emphasize issues such as incomplete work or inadequate surface prep (e.g., missing coats, insufficient sanding, improper caulking), missed deadlines or poor follow-up communication, and perceived mismanagement. Some reviews describe language barriers on-site, inconsistent workmanship across crew members, and disputes over color outcomes (e.g., color not matching samples). At least one review raises a serious concern about theft by an employee. A few customers question guarantees or imply changes in business status.
Overall, potential customers should expect variability in outcomes and consider asking for detailed prep plans, color confirmations, and a clear completion timeline, given the range of experiences reported.
Exterior paint (primary material discussed); mentions of caulk and surface prep; one note about referring a siding replacement contractor.
Good
Typically prompt and timely
Poor project management and communication; unfinished work or delays; some issues with quality and prep; responsiveness issues in a few cases.
5-year workmanship warranty mentioned
Good
Mixed; some reviews note fair or great pricing, while others complain about value when the work was incomplete or issues occurred.
Pre-paint prep tips such as power washing, caulking gaps, sanding rough spots; willingness to discuss color options and recommendations.
7346 Alden Way, Sacramento, CA 95828, USA
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