Smart Water Damage
14122 Dos Palmas Rd, Victorville, CA 92392, USA
Pacific Pride Roofing (Hesperia) is consistently described by customers as responsive and professional for roofing and siding projects, with strong emphasis on clear communication, honest pricing, and thorough completion. Key practical details across reviews include:
- Responsiveness and coordination: rapid on-site assessments, prompt follow-up, and proactive communication throughout the project; several reviews mention assistance with insurance adjusters and HOA approvals, and timely updates with photos.
- Quotes and pricing: initial estimates provided; final costs often reported as matching the quote; customers describe pricing as fair and value-oriented, with multiple options discussed (e.g., shingles, standing-seam metal, color choices).
- Project management and execution: organized teams led by managers such as Kaden, Mateo, Giovanni, and Antonio; ability to handle complex scope (roofing, siding, gutters, soffit, fascia, skylights); several projects completed quickly (some within a few days) with coordinated scheduling and on-time delivery.
- Quality and materials: use of reputable materials (e.g., Owens Corning shingles in some cases, standing-seam metal roofs); thorough inspections, attention to detail, and workmanship described as high quality; emphasis on proper installation and long-term durability.
- Cleanup and site conduct: consistent post-work cleanup and minimizing disruption to daily routines; photos of work before and after provided in some instances.
- Warranty and post-project follow-up: customers report warranties and post-completion follow-up to ensure satisfaction and resolve any remaining concerns.
- Satisfaction and repeat referrals: multiple reviews express high satisfaction and willingness to use the service again or recommend the company to others.
- Potential caveats noted: occasional delays due to material production timelines for specialized roofs; a few mentions of minor issues with third-party contractors (e.g., carpentry work) needing follow-up; one review notes a potential risk of undetected OSB damage, which was discussed transparently.
Overall, potential customers can expect responsive communication, transparent and fair pricing, capable project management for roofs and siding, quality workmanship, and attentive post-project support.
Asphalt shingles (roofing),Standing seam metal roofing
Excellent
Very fast; many reviews mention same-day or next-day response
Very few complaints; occasional scheduling/lead-time delays and a rare issue with an external carpenter's workmanship
Yes—a solid warranty is offered
Excellent
Generally positive; pricing described as fair, affordable, and good value; final costs often matched the quotes
No explicit maintenance tips provided in reviews
14122 Dos Palmas Rd, Victorville, CA 92392, USA
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