Orca Roofing & Exteriors

(4.9)
70 reviews
+1 425-584-6722

Orca Roofing & Exteriors Reviews

Overall, the experiences with Orca Roofing & Exteriors are mixed but tend toward positive, especially for professional conduct and workmanship. Multiple customers describe the team as reliable, communicative, and punctual, with thorough site cleanup and clear, ongoing updates during projects. They cite successful handling of complex tasks such as deck reinforcement, roof replacements (including asphalt, tile, and metal roofs), fence work, and gutter replacement, as well as navigating permits, HOA requirements, and inspections. Several reviews highlight prompt responsiveness, the ability to work around scheduling needs, and the use of progress photos to document work.

However, there are some negative notes. A few customers reported incomplete addressing of dry rot, perceived haste, or a feeling that the job was done to “get in, get out, and get paid.” One reviewer noted the price was higher than other bids, and another questioned the validity of the online five-star rating. Overall, potential customers are advised to confirm the full scope of work (e.g., dry rot remediation) in writing, compare quotes, and consider the company’s demonstrated project management, HOA/permitting capabilities, and post-work cleanup when evaluating whether Orca is the right fit.

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Additional Information

🏗️ Common Materials

Not specified; reviews focus on roofing/exterior work rather than siding materials.

Quality Rating

Excellent

⏱️ Response Time

Typically within hours to 1 day; rapid responses and scheduling.

📝 Common Complaints

Occasional incomplete repairs (e.g., dry rot left unaddressed) and some complaints about price being higher than other bids.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally higher than some bids, but customers felt the quality justified the cost; some quotes were reasonable.

🔧 Maintenance Tips

Not mentioned

Location

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