SFW Construction

- Overall impression: consistently professional, low-pressure, and transparent, delivering top-quality siding and exterior repair work.

- Service scope and outcomes: repairs included siding (aluminum with storm damage; cedar rotting from water), exterior walls, old/lead-painted doors, leaks in roofs and basements, and related structural or water-entry issues. Several projects involved rebuilding or replacing components (e.g., new roof, new siding, rebuilt wall, deck/lanai work).

- Project management and communication: strong, proactive communication throughout each project. Regular updates via calls, texts, and photos; multiple crew members noted for handling different phases, with project leads and operations staff providing ongoing information (e.g., Justin, James, Brian, Brendan, Chris, Foster, Kyle; Bryan in operations).

- Leak detection and repair process: teams described as experienced in leak detection and stopping recurring leaks; used forensics-informed assessment; in one case, tented a roof for a leak repair and coordinated with insurance documentation.

- Response time and on-site service: reliable scheduling with on-site work often completed efficiently (e.g., small repairs done quickly; faster response for leaks than other suppliers); weekend emergency response noted in at least one instance.

- Insurance and documentation support: offered comprehensive documentation for insurance claims, including damage reports and daily progress records; continued support after project completion.

- Staffing and operations: crews commonly work in two-person teams; general pricing guidance indicates two-person crews at about $125 per hour per person, plus materials and a 20% markup.

- Pricing and value: customers acknowledged the cost as not the cheapest but emphasized value, thoroughness, and the care taken to address the full scope of the problem; several testimonials highlighted that you “get what you pay for.”

- Customer service experience: repeatedly described as courteous, knowledgeable, and respectful; many customers expressed high satisfaction and would highly recommend the company.