Odyssey Contracting

Customer experiences with Odyssey Contracting are mixed. Several clients report high-quality workmanship, thorough on-site supervision, and responsive staff, with projects ranging from roof replacements after hail storms, skylight and window installations, gutters, and balcony repairs to a second-story addition and even a major remodeling of a home. Specific team members (e.g., Luke, Erik Elder, Sean, Hans, and Nancy) are frequently highlighted for helpfulness, timely follow-up, and ensuring details were wrapped up or communicated clearly, and some customers note success with insurance claims and coordination during the roofing process.

On the downside, multiple reviews describe communication gaps, long or unclear timelines, and delays, sometimes stretching to months or even a year. There are mentions of warranty disputes or unsatisfactory follow-through on warranty issues, unresponsive project managers, and issues with scheduling or site cleanup. Some reviews cite mismeasured windows, HOA guideline oversights, supplier coordination problems, debris left on property, and slower kickoff of projects despite assurances. Overall, experiences appear to vary by project; many customers are happy with outcomes and professionalism, while others caution about delays, communication challenges, and warranty-related concerns.