North West Contracting Services

Feedback on Northwest Contracting Services LLC (Jay Adams) is mixed. Many customers report positive experiences, highlighting:
- prompt, clear communication and timely responses
- transparent breakdowns of cost and timeline
- professional, trustworthy leadership and a knowledgeable team
- high-quality remodeling and siding work, with projects completed on schedule
- good collaboration, with guidance that aligns with the client’s vision
- reliable, hardworking crews and strong customer service

However, there are notable negative accounts as well, describing:
- a long-running remodel that was abandoned after about nine months, leaving extensive unfinished work and a nonfunctional kitchen
- property damage during the project (yard disturbance, paint stains, trampled plants, discarded waste)
- organizational problems, no-shows, and concerns about overall reliability and quality
- allegations that some positive reviews may have been written by employees or family members
- at least one account noting the need to bring in another contractor to complete and rectify work

Geographically, several positive reviews reference projects in the Boise area. Potential customers should consider obtaining written scope and milestones, checking multiple references, and clearly outlining site protection and cleanup requirements, payment schedules, and remedies for delays when engaging this contractor.