Nickols Roofing & Gutters

Customer experiences for Nickols Roofing and Gutters are largely positive across roofing and gutter projects, with several recurring practical themes for potential customers:

- Process and communication: Customers report clear, detailed estimates (often with photos or videos), explanations of needed work, and frequent, proactive updates throughout the project. Some noted door-to-door neighbor notices to inform others of upcoming work. Post-project follow-up and final inspections were common.

- Scheduling and responsiveness: Projects were typically scheduled promptly, with some starting sooner than expected and crew availability within about a week in at least one case. The team was described as responsive and able to adjust as needed.

- Professionalism and workmanship: The crews were characterized as hard-working, courteous, and mindful of surrounding property. Installations included roofing, gutters, fascia, and soffits, with attention to precise fit and appearance (e.g., gutters matching the trim, high-quality materials).

- Site handling and cleanup: Customers emphasized thorough cleanup, landscape protection (flowers and plants safeguarded), and careful post-work tidying. Magnet sweeps for nails and organized dumpster disposal were mentioned as part of the cleanup.

- Protection of property and neighbors: Crews minimized disruption (avoiding loud music, preserving property, and coordinating with neighbors when starting work).

- Outcomes and performance: Reported improvements included fixed leaks, absence of drips, improved gutter performance, and proper water drainage away from foundations. Some projects noted addressing issues beyond the original scope (e.g., detecting improperly installed gutters).

- Value and pricing: Several customers described the pricing as reasonable or competitive, with comments suggesting high value for the quality and scope of work.

- Personnel noted: Willie (project lead), Josh (job coordinator), and Andy Nickols (business owner) are frequently mentioned positively for communication, knowledge, integrity, and customer care.

- Recommendations: Based on multiple experiences, customers commonly stated they would highly recommend Nickols Roofing and Gutters to others.