Monster Roofing and Siding LLC

(4.9)
134 reviews
+1 540-220-5528

Monster Roofing and Siding LLC Reviews

Monster Roofing and Siding, LLC has consistently received positive, factual feedback from customers across roofing, siding, and related services. Key practical takeaways for potential customers include:

- Estimation and pricing: customers receive a full, itemized breakdown of labor and materials before work begins; pricing is described as transparent and competitive, with final invoices matching initial quotes in many cases.
- Communication and transparency: clear communication from the start, with explanations of materials and processes; owners or project leads (e.g., Frank/Dante) periodically checking in to ensure satisfaction; no high-pressure sales tactics.
- Timeliness and project execution: crews arrive on time and complete work within the promised timeframe; roof jobs can be completed in a single day, with other projects often finished within a week; mid-project updates if changes are needed.
- Quality and workmanship: high-quality materials and careful workmanship are repeatedly noted; attention to detail such as proper installation, leak repairs, and finishing touches (e.g., clean gutters, protect landscaping) is common.
- Cleanup and site condition: property is left clean with debris removed; grounds are typically well protected during work.
- Scope of services and flexibility: beyond roofing, services often include siding, gutters, trim painting, window installation, door replacement, drywall repair, and even concrete work (patios, drainage). Some customers utilize financing options and appreciate integrated solutions.
- Customer care and reliability: owners and crews are described as responsive, trustworthy, and easy to work with; several reviews note willingness to address issues promptly and to stand behind the work; repeat business and referrals are common.
- Credibility signals: several reviews reference veteran ownership and a no-pressure approach, as well as long-term confidence in addressing any future needs.

Overall, customers highlight clear communication, transparent pricing, timely and tidy project execution, high-quality workmanship, comprehensive service offerings, and reliable, customer-focused service.

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Additional Information

🏗️ Common Materials

Siding (materials not specified); mentions matching siding for an adjacent shed.

Quality Rating

Excellent

⏱️ Response Time

Very prompt; reports include same-day responses, quick on-site work, and completion within a week.

📝 Common Complaints

Very few or no complaints; reviews emphasize honesty, transparent pricing, good communication, and thorough cleanup.

🛡️ Warranties Offered

None mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Honest pricing with good value; estimates matched by final bill; prices described as fair and affordable.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

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