ABMS - A Better Maintenance Service
815 Victoria Dr APT 110, Cape Coral, FL 33904, USA
The reviews present a range of experiences with this siding repair business. Overall, customers report professional and courteous service, strong workmanship, and a willingness to respond to problems, though several reviews note communication and scheduling issues that affected completion times.
- Services and work performed: sunroom roof repair, hurricane shutter replacement, window installation, lattice work on a carport, gutters and downspouts, interior work, and general repairs related to hurricane damage. Some jobs were completed in stages to accommodate funding.
- Staff and service quality: multiple mentions of professional, diligent crews and on-site leadership. Specific praise for individuals such as Chad, Anthony, Nick, Teri, and Julie. In some cases, customers appreciated English-speaking supervisors and ongoing oversight from the supervisor or lead.
- Scheduling, reliability, and problem-solving: several customers appreciated the crew showing up consistently and working to resolve issues (including flooding problems). One customer highlighted timely responses during multiple issues. In contrast, others described delays, incomplete work, and workers being spread too thin across jobs, leading to unfinished tasks and debris left on-site.
- Quality and outcomes: customers frequently described the workmanship as high quality, with one report noting the home was restored after a hurricane and was better than before. A second-time customer praised the work as excellent on a subsequent project. Positive remarks included “carport looks awesome” and “the work was well-done.”
- Issues and criticisms: recurring concerns about communication, scheduling, and project management. Specific problems included a missing window and a job not being completed by day three, a special-ordered storm door arriving incorrectly and lack of notification, and general poor communication about progress and deliveries. Debris and misplacements (e.g., screws found in lawn bags) were also mentioned.
- Overall sentiment and recommendations: many reviewers would recommend the company and would use them again, particularly for hurricane-related repairs and repeat engagements. However, a subset of reviews advised caution regarding communication and timely completion, suggesting potential buyers confirm scope, timeline, and updates before work begins.
windows,lattice,hurricane shutters,gutters,downspouts,storm doors
Excellent
Prompt and responsive
Poor communication; incomplete work/delays; debris left on site; miscommunication about doors
No warranties stated
Good
Fair pricing with good value for money
None mentioned
815 Victoria Dr APT 110, Cape Coral, FL 33904, USA
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