Match Point Roofing Inc

- Scope of work cited includes roof and gutter replacement, with repairs for dry rot, missing rafters/structural elements, insulation and vents, skylight adjustments, and reinforcement of a TPO flat roof; some references mention tile repairs as well.
- Timeline and scheduling: project completed in 7 days; team worked around the client’s schedule, including Labor Day and a Saturday; punctual on-site presence; quick response to weather-related challenges (tarps and extended workday to stay on track).
- Pricing and transparency: quotes described as very reasonable; change order process explained upfront; pricing generally viewed as fair and competitive.
- Communication and documentation: owner (Luis) and team provided clear communication; office manager Rosy was responsive; 250 progress photos were taken and shared for insurance/records; discussions and updates accessible by phone.
- Project management and coordination: Luis and Genaro oversaw the crew daily; they handled permits, inspections, material delivery, and coordination with subcontractors; ensured work aligned with inspections (including recommending fire alarm updates to pass inspections).
- Quality and problem-solving: able to uncover and address hidden dry rot, missing support beams, and insulation issues; skilled in carpentry framing, insulation installation, and coordinating specialists for drywall and texture work; completed complex tasks in hard-to-reach areas.
- Safety and site practices: team emphasized safety, conducted annual trainings, and kept the site cleaner than found; they ensured they did not enter the home without permission.
- Weather and contingency readiness: responded quickly to storms with on-site protection measures and extended work hours to maintain schedule.
- Licensing and reputation: described as licensed and insured with a clean record; BBB A+ rating; multiple positive reviews and strong client referrals; customers felt confident in the provider choice.
- Customer outcomes and satisfaction: multiple customers expressed high satisfaction, would hire again, and would recommend to others; services sometimes included extras like gutter cleaning and documentation for insurance.