Cousins Roofing Siding & Decks
2681 Sidney St #148, Pittsburgh, PA 15203, USA
- Services provided include roof installation/replacement, shingle repairs, ridge vent work, vent pipe installation, gutters, chimney work, brick pointing, window sealing, and eave work. Several projects were completed on or within short timeframes, with some jobs finished in one day.
- Inspections and estimates often used, with drone-based inspections cited as a helpful, transparent feature for assessment and progress updates.
- Customer service and communication were frequently praised: courteous crews, timely updates, and efforts to coordinate with insurance companies. Some clients noted proactive owner involvement and post-work follow-up.
- Quality and outcomes were commonly described as high: attention to detail, workmanship meeting insurance estimates, thorough cleanup, and satisfaction with the final appearance.
- Pricing and value were described positively by many customers, with references to reasonable prices and good value for the work performed.
- Notable positive outcomes included easy insurance coordination, efficient project completion, and strong responsiveness from certain staff members (e.g., references to David G. and Clint).
- However, some negative experiences were reported: at least one instance of a roof replacement that leaked months after completion, with repeated no-shows and rescheduling, suggesting potential reliability concerns for certain jobs; another comment indicated small jobs may not be prioritized.
- Overall impression: a mix of strong positive experiences highlighting efficiency, drone-assisted inspections, clear communication, and quality work, alongside a minority of reports pointing to scheduling reliability issues. Potential customers may find the company responsive and detail-focused, but should consider project size and timeline expectations.
Excellent
Typically quick and on-schedule; many projects began on the promised date or sooner and were completed quickly (often within 1 day to a week).
No-shows and scheduling delays especially for smaller jobs, and inconsistent follow-up on issues.
No warranties mentioned.
Excellent
Generally fair and reasonable pricing with good value; several notes about fair pricing.
No maintenance tips mentioned.
2681 Sidney St #148, Pittsburgh, PA 15203, USA
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