L&S Home Improvements

- Overall impression: The reviews show a pattern of professional, reliable service with emphasis on quality workmanship, good communication, and thorough cleanup across roofing, siding, and gutter projects. A few customers noted particularly strong on-site problem solving and customization.

- Warranty and durability: A 5-year warranty covered chimney reflashing completed in 2018, with no subsequent problems reported. One roof installed three years ago still looks great.

- Pricing and quotes: Several customers reported competitive pricing, sometimes lower than competing estimates. One customer described a quote as the highest received and felt pressured by the salesperson; another noted no aggressive upselling on a later project.

- Scheduling and communication: Customers frequently highlighted clear communication, prompt scheduling, and responsive updates from sales teams and office staff. Some projects moved up or were completed promptly after initial consultations.

- Work quality and results: Repeated praise for clean, careful workmanship; on-site modifications (e.g., venting adjustments) to improve appearance; high-quality finishes for roofs, siding, and gutters; careful protection of landscaping and property during work; thorough cleanup.

- Crew and personnel: Multiple reviewers singled out specific crew members (e.g., Tony, Matt, Brody, Scott) for professionalism, helpfulness, and courtesy. Positive notes about sales staff and project managers; staff generally described as friendly and knowledgeable.

- Scope of work: Projects included chimney reflash and roof repairs/replacements, complete roof replacement, siding (including garage and condo siding) and aluminum siding repairs, and gutter work. Some reviews mention solving issues that other roofers had declined to address.

- Customer outcomes and recommendations: Most reviewers expressed high satisfaction and would hire again or recommend L&S to family and friends. A few comments referenced particularly favorable on-site problem solving and attention to detail.