Lady On The Roof­­®

- Overall impression: Experiences are largely positive, with strong emphasis on responsiveness, knowledge, and quality workmanship. One review reports a negative dispute and litigation.

- Services provided: Roof replacement and repairs; gutters and siding; soffits and fascia; skylight repairs; chimney cap sealing; materials mentioned include James Hardie boards; occasional references to window work; insurance-claim assistance noted in several reviews.

- Team and leadership: Terri (owner) and Amy/Camielle frequently highlighted for communication, professionalism, and hands-on involvement; crews described as respectful, skilled, and diligent; some projects rely on independent 1099 workers.

- Communication and process: Clear, proactive communication from initial scope and quote through project completion; use of detailed photos to document repairs; guidance on materials, colors, and options; assistance navigating insurance claims described as advantageous.

- Scheduling and project management: Able to handle complex, steep-pitched roofs, weather challenges, and tight timelines; rapid responses to leaks or urgent needs; notable examples of efficient scheduling (e.g., complete tear-off and replacement in one day).

- Quality and workmanship: Consistently praised for high-quality results and thorough cleanup; neighbors often impressed by tidiness and debris prevention; work cited as durable and visually appealing.

- Customer experience and value: Many customers report high satisfaction and would recommend; described as honest, straightforward, and customer-focused; perceived good value for the price.

- Potential concerns to note: One review describes a negative interaction involving perceived pressure, a communication breakdown, and a subsequent lawsuit; this highlights the importance of clear contracts and documented agreements to avoid disputes.