Empire Contractors LLC

(4.7)
251 reviews

About This Siding Repair Service

Customers report that Empire Contractors handles roofing, siding, gutters, and window installations, with work ranging from roof and siding replacements to large window projects for a community. The workmanship is described as high quality and the crews are praised for being prompt, professional, and thorough with cleanup; projects are often completed quickly, with some roofing jobs finished in a day. Pricing is generally viewed as competitive and the sales process is described as courteous and non-pushy, with several customers noting assistance navigating insurance claims and coordination by staff such as Adam. Communication quality is mixed: many reviews reflect clear, prompt updates and text-based communication from project managers, while others note a lack of scheduling contact or prior notice (e.g., workers arriving without a call or email). The company is described as locally owned and customer-focused, with flexibility to move schedules due to weather and offering roof color options. Overall, potential customers can expect solid workmanship, reasonable pricing, and insurance guidance, but should be prepared for variability in scheduling communication.

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Additional Information

🏗️ Common Materials

Vinyl siding

Quality Rating

Excellent

⏱️ Response Time

Typically prompt and quick; projects were completed rapidly, often within a day

📝 Common Complaints

Poor communication / lack of scheduling contact

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive bids with generally fair value; pricing viewed as reasonable

🔧 Maintenance Tips

No maintenance tips mentioned

Location

Other Siding Repair Services in Cincinnati