J&RS

(4.9)
75 reviews
+1 218-724-8676

J&RS Reviews

- Overall impressions are highly positive, with many customers indicating they would use J&RS again or recommend them for future projects.

- Punctuality and reliability are repeatedly cited: technicians arrived on time, were prompt for service calls, and completed work as scheduled.

- Communication and project management are strong: customers note clear, routine updates; project managers (e.g., Jamie) provide daily reviews and next-step plans; teams explain processes and are open to changes.

- Work quality and workmanship are commonly described as excellent or above expectations, with projects well integrated into existing structures (notably in historic homes) and thorough after-work cleanup.

- The company handles a broad scope of services beyond siding, including plumbing, HVAC, roofing, and remodeling, with customers reporting cohesive, multi-trade coordination and long-term service programs.

- Problem-solving and honesty in pricing are highlighted: when issues surface (e.g., dry rot or unnecessary repairs), quotes are adjusted, and customers are informed about options and outcomes; some projects include problem-solving beyond the initial scope.

- Pricing and quotes are typically viewed favorably: thorough estimates, detailed planning, and electronic signing streamline the process; quotes are sometimes revised to reflect actual needs.

- Technicians are described as knowledgeable, courteous, and responsive to questions, with several staff members named by customers as examples of good service (e.g., Nate, Ray, Jamie, Loren, Nathan, Blake, Sam).

- Notable project examples demonstrate capability with complex repairs and expansions, such as roof repairs after weather damage, exterior repairs involving dry rot, and additions that match the home’s style, indicating strong attention to design and durability.

- Some reviews mention responsive handling of urgent issues (e.g., immediate dispatch for plumbing crises or next-day service for failures) and a willingness to discuss aging-in-place needs.

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Additional Information

🏗️ Common Materials

General siding materials are mentioned; no specific material types are specified (references to siding, sheathing, and house wrap).

Quality Rating

Excellent

⏱️ Response Time

Very fast; reviews frequently mention same-day or next-day response and prompt arrival.

📝 Common Complaints

No significant complaints; occasional mentions of challenges such as dry rot discovered during work and insurance/payment issues with other contractors, but not with J&RS.

🛡️ Warranties Offered

None specified.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally viewed positively; quotes are clear, pricing is reasonable, and customers feel they get good value for the work.

🔧 Maintenance Tips

No explicit maintenance tips are provided; some reviews mention education on care and problem-solving, but no concrete tips are given.

Location

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