Perrault Construction

- Overall sentiment is largely positive across roofing, siding, and window projects, with strong praise for workmanship, thorough cleanups, and helpful staff. Several customers note high-quality results and professional crews.

- Timeliness and scheduling: multiple customers report work starting promptly when weather allowed and completing ahead of schedule; some instances mention delays or longer wait times before work began, and one case noted waiting for an estimate.

- Estimation and budgeting: many testimonials highlight accurate estimates and adherence to the quoted price; several customers appreciated coordination with insurance and other contractors to keep projects on budget. A few experiences mention delays in receiving estimates or communications about pricing.

- Work quality and attention to detail: repeated mentions of careful installations, thorough explanations of the process, and results meeting or exceeding expectations; several notes about repairs done beyond initial expectations and high-quality finishes on complex tasks.

- Communication and customer service: generally strong interactions with staff (e.g., Sean, Julie, Jake) and dependable responsiveness; however, one testimonial describes rude and unreturned calls from a staff member, leading to cancellation of future work.

- Coordination with other services: several customers appreciate integration with other contractors (e.g., A-1 Seamless Gutters) and the ability to handle multiple project types (roofing, siding, windows) under one contractor.

- Cleanup and site practice: consistent praise for clean job sites and leaving the property in good condition.

- Repeat business and reliability: multiple customers have used the company for several projects over the years and express willingness to hire again, indicating perceived reliability and consistency.

- Notable strengths and potential drawbacks: strengths include timely execution, accurate pricing, and quality workmanship. Potential drawbacks include occasional communication gaps and an instance of dissatisfaction with a staff member’s conduct or responsiveness, plus a customer noting retirement affecting follow-up.