J.R. Roofing & Siding Co., Inc.

(4.3)
20 reviews
+1 703-569-2028

J.R. Roofing & Siding Co., Inc. Reviews

- The contractor appears to be a long-standing roofing and siding provider with many positive experiences centered on high-quality workmanship, thorough repairs, and attentive project coordination.
- Common strengths cited: good coordination and communication throughout the process, efficient scheduling (including large jobs completed in a day) and prompt follow-up on issues, and effective problem-solving (e.g., locating leaks others missed, quickly fixing problems under warranty).
- Warranty and post-service support are frequently highlighted as strong points, with several customers noting that issues were honored and resolved even years after installation.
- Pricing and value are generally described as fair or reasonable, with several mentions of competitive pricing and clear communication about costs.
- Specific services mentioned include roof replacement and repairs, gutter installation/repairs, attic fan installation, flashing inspections, and some mention of siding work.
- Positive experiences often emphasize that staff treated customers respectfully, were patient with non-native English speakers, and provided detailed explanations and photos during the repair process.
- Notable but minority concerns include:
- A few customers experienced delays or lack of timely follow-up on quotes and scheduling.
- One customer reported a confrontational in-person visit that criticized other workers and urged removal of a Google post.
- A couple of customers described inconsistent experiences with communication or service initiation.
- Several customers advised seeking referrals from neighbors or friends before choosing, indicating variability in experiences but strong overall satisfaction when references are favorable.
- Overall, most customers would consider rehiring or recommending JR Roofing & Siding, particularly for leak repair, comprehensive roof work, and warranty-backed service; a small portion suggested caution or additional verification before engaging.

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Additional Information

🏗️ Common Materials

No siding materials are mentioned in the reviews; they focus on roofing (e.g., shingles) and gutters rather than siding.

Quality Rating

Excellent

⏱️ Response Time

Generally very fast; responses and service are often within 24 hours or the same day.

📝 Common Complaints

Mostly positive, but some complaints about communication/quote delays and a few instances of unprofessional conduct (e.g., requests to remove a Google post).

🛡️ Warranties Offered

Yes—the reviews mention a warranty/guarantee on work and that it is honored.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally described as very good value, with competitive or reasonable pricing and strong perceived quality for the cost.

🔧 Maintenance Tips

Yes—technicians sometimes offer maintenance advice (e.g., guidance on flashing around windows and general upkeep to prevent leaks).

Location

Other Siding Repair Services in Springfield