Integrity Roofing Siding Gutters & Windows

- Overall sentiment is largely positive across multiple project types (roofing, gutters, siding, skylights, windows, and a church roof), with repeat customers noting consistently good experiences.
- Customers repeatedly praise staff for professionalism and helpfulness, especially sales rep Shane and on-site representatives Dan Sharp, Adam, Anthony, Brandon, Josh, and Lorenzo; post-install follow-up and inspections are commonly highlighted.
- Communication and transparency are frequent positives: weekly or regular updates during projects, upfront cost disclosures, and proactive problem-solving discussions.
- Workmanship and outcomes are commonly described as high quality: siding installations described as looking fabulous; roofs completed quickly (one large roof done in a day) with thorough attention to details.
- Timeliness and process flow are generally favorable, though some projects experienced delays due to specifics like custom-made windows, supply issues, or miscommunications.
- Across residential and commercial jobs, customers report fair pricing and clear explanations of costs, including unexpected charges when they arose.
- Post-install service and accountability are emphasized by many reviewers, with staff returning for finishing touches and addressing issues; some reviews note strong responsiveness and problem resolution.
- Notable negative experiences exist but are relatively isolated: a new homeowner reported a window installed upside down with slow, unsatisfactory responses and dispute over warranty; other reviews mention miscommunication about gutter guards or a safety incident (hole in ceiling) but also indicate attempts to resolve issues and manufacturer involvement in some cases.
- Overall recommendations are strong in many reviews—customers say they would use the company again and would recommend it—though a few reviews advise potential customers to verify warranty coverage and ensure clear scope and remediation plans.