Respros Roofing, Siding and Gutters
2589 Quality Ct STE 320, Virginia Beach, VA 23454, USA
- Overall impression: Reviews are overwhelmingly positive, with frequent emphasis on professionalism, clear communication, reliable timelines, and high-quality workmanship.
- Typical projects: siding replacement and exterior upgrades, full or partial home remodels, deck replacement with composite material, roof and gutter work, trim and fascia detailing, and occasional interior updates (e.g., kitchen remodels and load-bearing wall removal).
- Team and leadership: Multiple reviewers name Richard and Patti as key contacts, along with crew members such as Jake, Jacob, Dan, and Robbie; consistent, hands-on involvement from start to finish is highlighted.
- Process and communication: Clients report thorough guidance on options, transparent pricing, and regular, responsive communication; many note being informed and comfortable throughout the project.
- Quality and workmanship: Descriptions consistently note meticulous attention to detail, high-quality materials, and careful execution, with several projects completed to the client’s satisfaction and some even surpassing expectations.
- Customer experience: Several reviews describe feeling cared for and treated like family, with clients expressing willingness to hire again for future projects and to recommend the company.
- Notable positives across projects: on-time or timely progress despite challenges, ownership of work by the Hometown team, and pride in delivering a strong finished product (e.g., exterior siding, trim work, roofing).
- Cautionary note / outlier: One review describes a problematic experience with a Home Depot window replacement contractor connected to Hometown (poor installation and communication, unresolved issues), suggesting potential risks when third-party contractors are involved; another note references scheduling and responsiveness issues in that context.
- Practical takeaways for potential customers: expect thorough project scoping, clear pricing, and dedicated in-house supervision; be prepared for weather-related or logistical delays; verify who will perform the work and how subcontractors are involved, and maintain written communication for timelines and follow-ups.
wood
Excellent
Very quick, with immediate or same-day responses in most cases.
Poor communication / delays,Timeliness issues / not finishing on schedule,Difficulty getting issues addressed / follow-up,Damage to siding / poor workmanship in some cases,Issues around coordination with third-party contractors
None mentioned
Excellent
Pricing described as fair, transparent, and reasonable; good value.
No maintenance tips mentioned.
2589 Quality Ct STE 320, Virginia Beach, VA 23454, USA
2000 General Booth Blvd Ste 204, Virginia Beach, VA 23454, USA
5520 Greenwich Rd Suite 204B, Virginia Beach, VA 23462, USA