HomePro Roofing

Homepro Roofing Restoration customers report consistently positive experiences across multiple projects involving roof replacement and storm-related damage repair. Key practical details include:

- Clear, ongoing communication: customers note regular updates with photos and progress reports; team members such as Tim, Kayla, and Krystalla were highlighted for staying in touch and guiding them through the process.
- Insurance navigation and approvals: Krystalla and the team frequently assist with insurance claims, often securing full coverage or approvals that other companies could not obtain; several customers describe Krystalla as a strong advocate who handles difficult insurance communications.
- Hands-on, responsive project management: Tim is described as hands-on throughout the project; Kayla oversees work and coordination; team members were praised for rapid response to questions and issues, including post-completion fixes.
- Quality workmanship and outcomes: reviews consistently praise the craftsmanship of roof replacements, with comments like “top-tier” workmanship and “the roof looks great”; some note additional benefits such as improved comfort inside the home.
- Speed and efficiency: several customers mention fast, professional execution and timely completion.
- Cleanup and aftercare: the crew is commended for thorough clean-up and addressing any small issues promptly after completion.
- Customer experience across scenarios: responses cover hail and storm damage, insurance-assisted repairs, and scenarios involving fixed incomes where insurance coverage mattered.

Overall, customers describe a reliable, communicative company that delivers quality roof repairs/replacements, substantial assistance with insurance claims, and attentive, ongoing support from multiple team members.