20/20 Exteriors
124 E Rowan Ave Suite 202B, Spokane, WA 99207, USA
Heritage Roofing receives largely positive, practical feedback, with emphasis on reliability and workmanship. Customers consistently note professional, punctual service and clear explanations of the work needed. Many reviews highlight rapid responsiveness—some coming within hours or 24–48 hours for inspections, quotes, leaks, or repairs—and several instances of same-day or next-day service for issues like leaks or popped shingles.
Work quality and outcomes are frequently praised: roof replacements on older homes, installation of ridge vents, and repairs that are described as well aligned with existing shingles or nearly indistinguishable after repair. Crews are described as neat, courteous, and hardworking with thorough daily cleanup. The company is also noted for handling broader needs such as insurance claims, permit coordination, and inspections, and for providing detailed documentation when needed. Several customers mention a high level of expertise from Ted, the owner, and express trust and willingness to recommend Heritage Roofing.
Common themes include honesty and integrity, with several reviews praising upfront advice and transparent communication. A few customers single out communication challenges or an unannounced site visit as negatives, and one review describes the interaction as rude or combative; the latter notes a request to remove the review that was not withdrawn. Overall, customers frequently state they would hire Heritage Roofing again and would recommend them to others for roofing needs and related repairs.
asphalt shingles,ridge vent system,drip edge,GAF roofing products
Excellent
Typically within 24-48 hours, with several reviews noting same-day or next-day responses.
communication issues / perceived dismissiveness,unannounced visits / lack of notice
No warranties mentioned.
Excellent
Generally positive; reviews indicate good value for money and fair pricing, with emphasis on quality and speed.
DIY sealing of small spots (caulking) to prevent leaks.
124 E Rowan Ave Suite 202B, Spokane, WA 99207, USA
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