Hawaiian Built Roofing

- Overall pattern: reviews are largely positive, describing Hawaiian Built Roofing as professional, reliable, and detail-focused with high-quality workmanship and strong customer service.

- Scheduling and on-site practices:
- Crews often start early (around 7:30 am) and work consistently, including during holidays.
- A foreman is on site daily, and the owner frequently checks in with customers.
- Rapid responsiveness to issues (e.g., wind damage) and proactive communication.

- Work quality and results:
- Meticulous workmanship with attention to detail.
- Finishes described as looking excellent and well-matched to existing materials.
- Repairs and replacements completed quickly without sacrificing quality.
- Thorough site cleanup and care to protect landscaping; neighbors often impressed.
- Positive notes on wide roofing option selection and ability to handle various projects (roof, patio, shed roof, gutters).

- Communication and transparency:
- Charges and pricing explained upfront; some reviews note flexibility to adjust quotes or discuss options.
- Clear discussions about warranties and permits; willingness to address documentation and process details.
- Open, responsive communication via phone and text; some customers valued straightforward, low-pressure conversations.

- Pricing and guarantees:
- Several reviewers report competitive pricing and value.
- Some comparisons with other companies show price sensitivity—one review declined to proceed due to higher price despite similar systems.
- Mentions of guarantees (e.g., “apples to apples”) and warranty details; discussions include permit status and material warranties.

- Permits, warranties, and compliance:
- Permits reportedly pulled and inspections passed in at least some projects.
- Warranties referenced (including Emerald Pro), and discussions about shingle ratings and longevity.

- Customer relationships and referrals:
- Emphasis on a friendly, “Ohana” style approach; customers feel treated well and trust the team.
- Multiple reviewers would hire or recommend Hawaiian Built Roofing again; strong referrals from real estate professionals and peers.

- Caveats:
- A few reviews reflect dissatisfaction with pricing transparency or guarantees relative to competitors, influencing decision-making on whether to choose them.

- Practical takeaway for potential customers:
- Expect prompt start times, thorough cleanup, proactive site management, and clear communication.
- Be prepared to discuss pricing options and guarantees; verify permits and warranty details for your specific project.
- The company appears capable of handling roof replacements and repairs, with positive feedback on speed, quality, and neighbor-friendly results.