Top Tier Roofing and Siding
4115 VanLaanen Rd, Green Bay, WI 54311, USA
- Overall sentiment is very positive across roofing, gutters, and related work, with customers describing the crew as professional, skilled, and hardworking.
- Projects are often completed quickly, with roofing frequently finished in a single day and gutters or related work completed within a few days.
- Work quality is consistently praised: flawless installation, precise gutter matching, well-installed skylights, and effective waterproofing (no leaks during rain) plus thorough site cleanup (no nails or debris left behind).
- Post-installation follow-up is common and valued: a supervisor or installer reviews the work the day after completion, and issues are addressed promptly; in at least one case the company owner personally responded to inspect and plan fixes.
- Customer service and sales approach are highlighted as low-pressure and collaborative: clear quotes, numerous color options, and guidance on materials and costs; recommendations consider real needs (e.g., hurricane shingles advised against where not necessary).
- The team is commended for communication and coordination, including assistance with insurance claims (documentation and photos) and smooth interactions with office staff.
- Specific staff members (e.g., Jake Weiner, Jeffrey, Jim, Paul) are repeatedly noted for professionalism and helpfulness.
- Material options and pricing are described as transparent and competitive, with customers able to choose from multiple colors and features (e.g., skylights) based on budget and preferences.
- Neighbors and homeowners report strong, repeatable results across multiple homes, with assurances of reliable warranties and responsive service when issues arise.
asphalt shingles,gutters,skylights
Excellent
Within 24 hours
Scheduling delays before work started (up to two weeks),Occasional minor issues or errors that required follow-up but were resolved quickly
Yes; they offer warranties and the owner personally handles warranty issues
Excellent
Positive; pricing described as affordable and competitive with good value for money
No explicit maintenance tips mentioned
4115 VanLaanen Rd, Green Bay, WI 54311, USA
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